California Department of Aging
California's lead state aging agency. Routes to local AAAs (33 across the state) and runs the HICAP Medicare counseling program. The 1-800 line is the statewide Aging & Adult Information Line.
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The numbers, agencies, and policy notes you actually need to navigate caregiving in California — pulled from authoritative sources and dated.
California aging agency
Adult Protective Services
The single most useful first call for most caregivers in California.
California Department of Aging
California's lead state aging agency. Routes to local AAAs (33 across the state) and runs the HICAP Medicare counseling program. The 1-800 line is the statewide Aging & Adult Information Line.
If the state line is busy or you'd rather talk to a federal info specialist, this number connects you to your local Area Agency on Aging by ZIP code. Free, government-run.
Use the Eldercare Locator to find your local Area Agency on Aging. Call 1-800-677-1116 or visit eldercare.acl.gov. Local AAAs vary by county; the Locator routes by ZIP code.
If this is urgent
Call 911 if there’s immediate physical danger. Call or text 988 if your parent (or you) is in emotional crisis.
Every state has an Adult Protective Services agency. Reports can be anonymous. APS investigates; they do not arrest, but they coordinate with law enforcement when needed.
California Adult Protective Services
California APS is administered county-by-county (58 county offices). The statewide reporting line routes you to your county office by ZIP code (24/7).
California expanded Medicaid under the Affordable Care Act.
Medi-Cal (California Medicaid)
California's Medicaid program is called Medi-Cal. The most relevant programs for caregivers of aging parents are In-Home Supportive Services (IHSS) and the Multipurpose Senior Services Program (MSSP).
Talk to an elder-law attorney before relying on this page. Medicaid rules are complex, state-specific, and change. The National Academy of Elder Law Attorneys can refer you to one in California.
California Long-Term Care Ombudsman CRISISline
Federally-mandated advocate for residents in nursing homes and assisted living. Use if your parent is already in a facility and something is wrong.
HICAP — Health Insurance Counseling and Advocacy Program
Free Medicare counseling, one-on-one. They explain Parts A, B, C, D, supplements, and what Medicare does not cover (most long-term care).
Free or low-cost legal help for older adults. Often handles POA, guardianship, elder abuse, and benefits appeals.
Alzheimer's Association 24/7 Helpline (national)
Free, confidential, staffed by clinicians. Useful for any kind of dementia — not only Alzheimer's.
About 1 in 7 California residents is 65 or older (15.3% of the population). The state’s median age is 37.6.
Source: U.S. Census Bureau, ACS 5-Year Estimates (ACS 5-Year 2023). Last fetched 2026-04-25.
California has the largest 65+ population of any state — about 6 million people. The state expanded Medicaid in 2014 under the Affordable Care Act, and Medi-Cal (the California name for Medicaid) has some of the most extensive home- and community-based services in the country. The most relevant programs for adult children of aging parents are In-Home Supportive Services (IHSS), which pays for personal care at home and can in many cases pay a family member to provide it, and the Multipurpose Senior Services Program (MSSP), which case-manages complex needs. Both have eligibility rules that are easier to navigate with help from a county social worker. California is also among the most expensive states in the U.S. for long-term care. Median monthly cost for assisted living and skilled nursing here run well above the national average. That makes Medi-Cal eligibility planning more important here than in most states; an elder-law attorney can be worth the consultation fee many times over. The state's 33 Area Agencies on Aging are unusually strong by national standards — they coordinate everything from meal delivery to caregiver respite. If you're starting from zero, calling your local AAA is almost always the right first step. One practical note: APS in California is administered county-by-county, not statewide. The statewide reporting line above will route you to your parent's county APS office by ZIP code.
About this page. Phone numbers and agency contacts on this page were last verified on or before 2026-04-25. Programs change; if something is out of date, please tell us at [email protected].
See how we source and verify this information, or browse other state pages.