If you don’t know where to start, start here
The single most useful first call for most caregivers in Pennsylvania.
Pennsylvania Department of Aging
☎(800) 490-8505
PDA oversees 52 Area Agencies on Aging and operates the PA MEDI (formerly APPRISE) Medicare counseling program. Funded substantially by Pennsylvania Lottery proceeds. The 1-800 line above is the 24/7 statewide elder-help and elder-abuse reporting line.
Eldercare Locator (national)
☎(800) 677-1116
If the state line is busy or you'd rather talk to a federal info specialist, this number connects you to your local Area Agency on Aging by ZIP code. Free, government-run.
Use the Eldercare Locator to find your local Area Agency on Aging. Call 1-800-677-1116 or visit eldercare.acl.gov. Local AAAs vary by county; the Locator routes by ZIP code.
If this is urgent
Call 911 if there’s immediate physical danger.
Call or text 988 if your parent (or you) is in emotional crisis.
Reporting abuse, neglect, or exploitation
Every state has an Adult Protective Services agency. Reports can be anonymous.
APS investigates; they do not arrest, but they coordinate with law enforcement when needed.
Medicaid in Pennsylvania
Pennsylvania expanded Medicaid under the Affordable Care Act.
It is also one of the few states with a filial responsibility law — meaning adult children can, in narrow circumstances, be held liable for an indigent parent’s long-term care debts. Worth talking to an elder-law attorney about.
Talk to an elder-law attorney before relying on this page.
Medicaid rules are complex, state-specific, and change. The
National Academy of Elder Law Attorneys
can refer you to one in Pennsylvania.
Other numbers worth bookmarking
Pennsylvania Long-Term Care Ombudsman Program
☎(717) 783-8975
Federally-mandated advocate for residents in nursing homes and assisted living. Use if your parent is already in a facility and something is wrong.
PA MEDI (formerly APPRISE) — Pennsylvania's State Health Insurance Assistance Program
☎(800) 783-7067
Free Medicare counseling, one-on-one. They explain Parts A, B, C, D, supplements, and what Medicare does not cover (most long-term care).
SeniorLAW Center Helpline
☎(877) 727-7529
Free or low-cost legal help for older adults. Often handles POA, guardianship, elder abuse, and benefits appeals.
Alzheimer's Association 24/7 Helpline (national)
☎(800) 272-3900
Free, confidential, staffed by clinicians. Useful for any kind of dementia — not only Alzheimer's.
What it’s like to be aging in Pennsylvania
About 1 in 5 Pennsylvania residents is 65 or older
(19.1% of the population).
The state’s median age is 40.9.
Source: U.S. Census Bureau, ACS 5-Year Estimates (ACS 5-Year 2023). Last fetched 2026-04-25.
What to know about caregiving in Pennsylvania
Pennsylvania is one of the few U.S. states that still has a filial responsibility law on the books — 23 Pa. C.S. § 4603 — which can, in narrow circumstances, hold adult children financially liable for an indigent parent's care. The law is rarely enforced, but it has been used (most famously in the 2012 Health Care & Retirement Corporation of America v. Pittas case, where a son was held liable for roughly $93,000 of his mother's nursing-home bill). If you're navigating long-term care for a parent in Pennsylvania, this is something to discuss with an elder-law attorney before signing any admission paperwork.
Pennsylvania expanded Medicaid in 2015. Long-term care services are now mostly delivered through Community HealthChoices (CHC), a statewide managed long-term services and supports program. CHC consolidated multiple older waiver programs and is the primary pathway for both nursing-home and home-and-community-based care.
The Pennsylvania Department of Aging is unusual in that it's funded substantially by Pennsylvania Lottery proceeds, which gives it a more stable funding base than most states. The Department oversees 52 Area Agencies on Aging — the AAA network here is well-developed, and the state runs a single 24/7 line (1-800-490-8505) for both general elder help and reporting elder abuse for adults 60+. Adults 18-59 with disabilities are served by a separate Department of Human Services line.
Pennsylvania's Medicare counseling program, formerly called APPRISE, was rebranded to PA MEDI; the program and the work haven't changed.
Pennsylvania has a relatively older population (about 1 in 5 residents is 65+) and a notable rural-urban divide. Outside the Philadelphia and Pittsburgh metros, transportation and home-care availability can be tighter. Calling your AAA early in the process is worth doing even if you're not yet in crisis.