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Help in Texas

The numbers, agencies, and policy notes you actually need to navigate caregiving in Texas — pulled from authoritative sources and dated.

Texas aging agency

(800) 252-9240

Adult Protective Services

(800) 252-5400

If you don’t know where to start, start here

The single most useful first call for most caregivers in Texas.

Use the Eldercare Locator to find your local Area Agency on Aging. Call 1-800-677-1116 or visit eldercare.acl.gov. Local AAAs vary by county; the Locator routes by ZIP code.

If this is urgent

Call 911 if there’s immediate physical danger. Call or text 988 if your parent (or you) is in emotional crisis.

Reporting abuse, neglect, or exploitation

Every state has an Adult Protective Services agency. Reports can be anonymous. APS investigates; they do not arrest, but they coordinate with law enforcement when needed.

Medicaid in Texas

Texas has not expanded Medicaid under the Affordable Care Act.

Texas Medicaid (Health and Human Services Commission)

(877) 541-7905

Texas did not expand Medicaid under the Affordable Care Act. For long-term care, the STAR+PLUS managed care program serves adults with disabilities and seniors who qualify for Medicaid. HCBS waiver programs (CLASS, DBMD, HCS, and others) often have multi-year interest lists — apply early, even if you're not yet ready to use services. (Texas also runs MDCP, the Medically Dependent Children Program, but it serves only individuals under 21 and is not relevant to caregivers of aging parents.) For general assistance applications, you can also call 2-1-1.

Talk to an elder-law attorney before relying on this page. Medicaid rules are complex, state-specific, and change. The National Academy of Elder Law Attorneys can refer you to one in Texas.

Other numbers worth bookmarking

What it’s like to be aging in Texas

About 1 in 8 Texas residents is 65 or older (13.2% of the population). The state’s median age is 35.5.

Source: U.S. Census Bureau, ACS 5-Year Estimates (ACS 5-Year 2023). Last fetched 2026-04-25.

What to know about caregiving in Texas

Texas is the youngest of the five pilot states (median age 35.5) and has the smallest 65+ share — a little over 13%. But the absolute numbers are still large: roughly 4 million Texans are 65 or older, and the population is aging faster than the national average. Texas did not expand Medicaid under the Affordable Care Act, which means many adults under 65 with low incomes fall into a coverage gap. For long-term care, the relevant Medicaid programs are STAR+PLUS (the managed-care program for seniors and adults with disabilities) and a set of HCBS waiver programs (CLASS, DBMD, HCS, and others) that pay for in-home and community-based care for specific eligible populations. The waiver programs are notorious for what Texas officially calls "interest lists" — multi-year waiting lists — and the standard advice from Texas elder-law attorneys is to put your parent on the relevant interest list as early as possible, even if they don't currently need services. Texas has 28 Area Agencies on Aging covering all 254 counties. The AAA network is generally functional, but coverage in the more rural parts of West and East Texas is thinner than in the major metros (Houston, Dallas-Fort Worth, San Antonio, Austin). Transportation gaps, in particular, are real outside the urban areas. Adult Protective Services is administered statewide by the Department of Family and Protective Services. Reports can be made 24/7 online or by phone, and anonymous reports are accepted. One practical note: Texas has no state income tax, which makes financial planning for long-term care somewhat simpler than in higher-tax states — but it also means the state's budget for senior services is tighter than national averages.

About this page. Phone numbers and agency contacts on this page were last verified on or before 2026-04-25. Programs change; if something is out of date, please tell us at [email protected].

See how we source and verify this information, or browse other state pages.